May jump a Windows Security, please click “Install”. Please click the “BT_Drvier”>Choose the system you use>Then please choose the “bthvirtual.inf”.Choose the “Let me pick from a list of device drivers on my computer”.Choose the Brower my computer for driver software.Right-click the “Generic Bluetooth Adapter”, please choose the Update driver software.If you use the “Setup.exe” to fail to install the driver, please try to manually install the driver. Then you can download the diver on our page and run the setup.exe to install the driver.You will see the “Generic Bluetooth Enumerator”, which means that didn’t install the driver. Then when you finish the reboot, please plug the Bluetooth device in.After you click the reboot the computer, please unplug the USB adapter.
(How to open the device manager: Click the Start Search “ Device Manager” ) Open the device manager, you can see the Bluetooth show here.Please try the following steps to reinstall the driver. If you can’t successfully install the driver or the Bluetooth show normal on the device manager, but actually it's not working. In Device Manager, even if there is a Bluetooth icon, the Bluetooth may not be successfully installed.īefore you successfully install the driver, it will show “Generic Bluetooth Adapter”.Īfter you successfully install the driver, it will show “TP-Link Bluetooth 5.0 USB Adapter”. However, in some special circumstances, the driver may installation fail.Ģ. The UB500 driver can be installed only when the computer is connected to the network. Note: There are two things you need to be aware of when you start installing the device.ġ.
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